Repeating patterns of events help us predict and feel a good
sense of control about the world.
When patterns are disrupted, then we become uncertain.
Losing control
One of the deep needs we have is to be able to understand
the world around us. If we understand, then we can predict what will happen and
hence control our environment and stay safe. When we cannot make sense of our
experiences, we feel confused and scared and seek a way of getting out of the
cognitive deep water in which we find ourselves.
Unexpected surprise
When we predict, we set up expectation. When the expectation
does not meet what was predicted, we are surprised and confused and have to
stop to figure out what is going on.
Sends you inside
What is the sound of one hand clapping? What is the sound of
a tree falling in the forest when nobody is there? What is the point of such
meaningless sayings? The clue is in the deeper intent, where a major goal is to
find enlightenment. The confusing sayings are designed specifically to send you
inside, making you think so hard about what they mean that you forget yourself,
and consequently find nirvana.
Confusion can send you so far inside and so deep that it
puts you into a stupor. As you struggle to find meaning where none exists, the
assumption that an answer must exist sends you on an ever-deepening spiral.
Confusion is a method that is, perhaps unsurprisingly, used by hypnotists as a
method of hypnotic induction.
Clutching at straws
Increasing stress
leads to a point when we go from seeking the best solution to the problem at
hand to seeking a solution just to reduce the stress.
Confusion is used in many persuasion techniques as a way of
destabilizing the other person. Just as a drowning man will clutch at a straw,
so also will a confused person grab at any idea you offer them in the hope that
it will help them crawl out the sea of confusion in which they are wallowing.
The most common way of confusing someone is simply to
overload them. Just keep giving them things until they crack. It is especially
effective if what you are saying is of interested and makes them think and want
to respond.
Overload is multiplied when what is being communicated is
complex or difficult to understand. This effectively shortens the time to the
point where the other person becomes overloaded and needs to stop and process
the information given to them.
There are many written and unwritten rules of conversation
and interpersonal communication. People expect you to follow those rules. If
you break them, they will quickly become confused.
TJ