To create a climate for
change a leader needs to do several things, but the first thing they must do is
to inspire the organization through the sharing of his vision (Kaplan &
Norton, 2001). I believe that people are much more inclined to follow an idea
much more quickly than a set of objectives. However, I have found that when a
leader shares a compelling vision, it is amazing how those who follow buy into
the processes that make up the strategy to carry out the vision.
Following my own method of
empowering people to carry out the organizational strategy, the
decentralization of power (Kaplan & Norton, 2001), with the right process
measurements, can create a climate conducive to change.
A big key to creating and
maintaining change is when the leadership paints a vivid picture of a
preferable future, and does so respecting the value systems of those within the
organization.
The setting of goals that
almost seem unreachable tends to help keep people focused on the “Big Picture”
to maintain the change climate (Kaplan & Norton, 2001).
Refusal to buy into
strategies that are meant to align organizations could be the primary obstacle
to actually achieving alignment. The refusal to buy in is often a symptom of
poor communication between executive level people and those they lead. Even if
the communication is good, not employing an adequate implementation strategy of
measurement system can create road-blocks to successful alignment (Kaplan &
Norton, 2006) and (Kaplan & Norton, 2001).
Measurements used when trying to implement change should focus on the
process (how things are progressing) and not so much on outcomes (Kaplan &
Norton, 2006) because in order to change there can be a need to make changes to
the change strategy. Other obstacles could include poor leadership, uninspiring
leadership, untrustworthy leadership, and many other negative aspects the
leader might exhibit.
If a leader is suspect (not
trustworthy, not likable, not whatever), but their vision is compelling, would
you follow them?
Do you accept good ideas
from people you really do not like?
Have you ever followed
someone blindly and were pleased with the outcome?
Kaplan, R., & Norton, D.
(2006). Alignment. Boston: Harvard Business School Press.
Kaplan, R., & Norton, D.
(2001). The Strategy-Focused Organization. Boston: Harvard Business School
Press.
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